Oy Luontopalvelut AT Nature Services Ltd (“AT NATURE”, “us”, “we”, or “our”) operates the https://www.atnature.fi/ website (hereinafter referred to as the “Service”). This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Service is the https://www.atnature.fi/ website operated by AT NATURE
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
· Email address
· First name and last name
· Phone number
· Address, State, Province, ZIP/Postal code, City
· Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Cookies Data
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
· Session Cookies. We use Session Cookies to operate our Service.
· Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
· Security Cookies. We use Security Cookies for security purposes.
Use of Data
AT NATURE uses the collected data for various purposes:
· To provide and maintain our Service
· To notify you about changes to our Service
· To allow you to participate in interactive features of our Service when you choose to do so
· To provide customer support
· To gather analysis or valuable information so that we can improve our Service
· To monitor the usage of our Service
· To detect, prevent and address technical issues
· To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
The EU General Data Protection Regulation (GDPR)
According to the General Data Protection Regulation, the personal data controller of a register is obligated to inform the register’s data subjects in a clear manner. This statement fulfills this informing obligation.
Name of register
Customer and marketing register of AT NATURE
1. Personal data controller
Oy Luontopalvelut AT Nature Services Ltd (Business ID 2962047-3)
Contact person: Terhi Hultamo (email: info(at)atnature.fi)
2. Data subjects
Customers or potential customers of AT NATURE.
3. Purpose of use of personal data
AT NATURE may process your Personal Data because:
· We need to perform a contract with you
· You have given us permission to do so
· The processing is in our legitimate interests and it is not overridden by your rights
· For payment processing purposes
· To comply with the law
· For marketing purposes
4. Personal data recorded in the register
Personally identifiable information may include, but is not limited to:
· your name
· email address
· postal address
· phone number
· payment information
· survey responses
· booking details
· other information you may provide about yourself through use of our Service
· your IP address and web browser software
5. The data subject’s rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. AT NATURE aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us by email (info (at) atnature.fi).
In certain circumstances, you have the following data protection rights:
Right to access data
The data subject may check the data we have recorded.
Right to rectification
The data subject may request the rectification of inaccurate or incomplete personal data.
Right to object
The data subject may object to the processing of personal data if the data subject feels that personal data has been processed unlawfully.
Right to forbid direct marketing
The data subject has the right to forbid the use of personal data for direct marketing.
Right to deletion
The data subject has the right to request the deletion of data if personal data processing is not necessary. We will handle the request for deletion and proceed to either delete the data or state a justified reason for not being able to delete the data.It should be noted that the controller may have legal or other rights to not delete the requested data. The controller is obligated to preserve accounting materials for the duration (10 years) set out in the Accounting Act (Chapter 2, Section 10). For this reason, materials related to accounting cannot be deleted before that term has expired.
If the processing of personal data is only based on the data subject’s consent and not for instance on a customer relationship or membership, the data subject may withdraw consent.
The data subject may complain of the decision to the Data Protection Supervisor
The data subject has the right to demand us to restrict the processing of controversial data until the matter is solved.
Right to complain
The data subject has the right to complain to the Data Protection Supervisor if the data subject feels that we are violating the effective data protection regulation when processing personal data.
Contact information of the data protection supervisor: www.tietosuoja.fi/en/index/yhteystiedot.html
6. Regular information sources
Customer information is regularly obtained from:
e.g. from the customer as the customer relationship is born
e.g. from the customer through an online form
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
7. Regular disclosure of data
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We are disclosing information to
We may use third-party Service Providers to monitor and analyse the use of our Service.
With the help of Facebook pixel, we can keep track of what users do after they see or click on a Facebook advertisement. This enables us to monitor the effectiveness of Facebook ads for purposes of statistics and market research. Data collected in this way is anonymous to us, which means we cannot see the personal data of individual users. However, this data is saved and processed by Facebook. Facebook can connect this data with your Facebook account and use it for its own advertising purposes, in accordance with Facebook’s Data Policy. For more information on the privacy practices of Facebook, please visit the Facebook Data Policy web page.
Links to Other Sites
Under certain circumstances, AT NATURE may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
AT NATURE may disclose your Personal Data in the good faith belief that such action is necessary to:
· To comply with a legal obligation
· To protect and defend the rights or property of AT NATURE
· To prevent or investigate possible wrongdoing in connection with the Service
· To protect the personal safety of users of the Service or the public
· To protect against legal liability
8. Duration of processing
The data subject may unsubscribe from our marketing list by clicking the link on each of our marketing e-mails.
9. Personal data processors
The controller and its employees process personal data. Employees and data processors, who have access to or are associated with the processing of personal information, are obliged to respect the confidentiality of that information. Access to our systems is secured by password and staff are encouraged to update their passwords on a regular basis. We may also outsource the processing of personal data partly to a third party, in which case we will guarantee with contractual arrangements that personal data is processed in compliance with valid data protection legislation and also otherwise appropriately.
10. Transferring data outside the EU
Data is transferred outside the EU or the EEA. When data is transferred outside the EU and the EEA, we will safeguard the sufficient level of personal data protection by e.g. agreeing on matters related to the confidentiality and processing of personal data in compliance with legislation. If you are located outside Finland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Finland and process it here. We also transfer your data outside Finland to make your bookings complete. Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. To give you confidence, all our systems are encrypted. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.